The AI receptionist for house cleaning businesses. Meet Zela.
Zela answers every call to your house cleaning company 24/7, quotes the clean from your own price list, books it straight into your schedule, and follows the customer up afterwards. No wages, no sick days, no missed quote at 9pm on a Sunday.
Made for house cleaners across the US
- Local area-code numbers
- Every U.S. time zone
- Live in about a day
Zela answered
Picked up in 0.8s
Quoted on the call
from your price list
Zela is trained on house cleaning — and nothing else
A missed call isn't one lost clean. It's a lost customer for years.
You pay for the ads, the van signage, and the Google listing that make the phone ring. Then it rings while you're elbow-deep in someone's oven.
You can't clean and answer at once
The phone rings while you are up a ladder, mid-deep-clean, or driving between jobs. Your hands are full and the caller knows it — they hear the voicemail beep and hang up.
Quote calls land after hours
People call about a clean in the evening, on the weekend, and the moment they hand back the keys. That is precisely when nobody at your company is near a phone.
They call three cleaners, not one
A new customer is working down a list of local cleaners. Whoever picks up first gets the quote — and the recurring clean that follows it for years.
What one missed call really costs
a year, from a single recurring biweekly customer.
26 cleans at $150. Run your own numbers below — the math is brutal either way.
callers never leave a voicemail
the hours your competitors' phones are covered
Start with the phone. Then hand her the rest of the admin.
Answering the phone is the core of what Zela does. Everything else runs on the same voice — switch each one on when you're ready.
Every call answered on the first ring — including the 9pm Sunday quote.
Zela is your front desk. She picks up every call in under a second, sounds like a friendly member of your office team, and handles the whole conversation — so a ringing phone never again means a lost clean.
What it handles
- Answers new quote requests 24/7, including nights and weekends
- Handles existing customers: reschedules, cancellations, key and access questions
- Screens robocalls, sales pitches, and wrong numbers before they reach you
- Picks up overflow the moment your office line is already busy
From a ringing phone to a booked clean — while you're still on the job.
Zela · Live call
Connected · 00:42
Good evening, thanks for calling Sparkle Home Cleaning — how can I help?
Hi, I'm after a price for a weekly clean. Three bed, two bath.
Of course. A three bed, two bath weekly clean comes to $145 a visit. Would Thursday mornings suit you?
Thursday's perfect. Could you start this week?
You're booked for Thursday 9am, and every Thursday after. I've texted the confirmation and your arrival window.
Brilliant, thank you!
Forward your number
Point your existing business line at Zela — about five minutes, no new number to advertise. She picks up on the first ring in a warm, natural voice. No menus, no hold music.
She quotes and books the clean
Zela works from your price list and your live availability. She sizes the job, gives a real number, takes the address and access notes, and locks the slot while the customer is still on the phone.
It shows up in your schedule
The job lands on your board with a full transcript and a one-line summary. Your customer gets an instant confirmation, and anything that needs you gets transferred or messaged straight through.
Everything a great office manager does — from the very first call.
Answers 24/7/365
Evenings, weekends, holidays, and the moment your office line is already engaged. Every caller reaches Zela in under a second.
Books into your schedule
She works against your live availability and drops the job onto the board your crews already work from.
Sounds like your office
A natural, on-brand conversation in a voice local to your market — not a phone tree and not a robot.
Quotes from your price list
Bedrooms, bathrooms, frequency, ovens, fridges, windows, minimums, travel surcharges — your rules, applied consistently. Anything outside them becomes a transfer, never a guess.
Transcripts & summaries
Every call recorded, transcribed, and summarised in a line you can read between jobs.
Screens spam & time-wasters
Robocalls, cold sales pitches, and out-of-area callers are filtered before they ever reach you.
Speaks your customer's language
Spanish, French, Mandarin and 30+ more — Zela switches automatically to whoever is on the line.
Take on twice the cleans without hiring anyone to answer the phone.
The thing that caps most house cleaning companies is not demand or cleaners. It's the owner being the only person who can pick up.
Add crews, not admin staff
Every extra van means more quote calls, more reschedules, more reminders. Zela absorbs all of it — she costs the same on a 20-call day as she does on a 200-call day.
Make the ad spend actually convert
You already paid for that phone to ring. Answering it is the cheapest growth you will ever buy, and it needs no new marketing budget at all.
Beat the cleaner who is asleep
Most of your competitors still let the evening and weekend calls roll to voicemail. Picking up first is often the whole reason a customer chooses you.
Stop being the answering service
Owners of growing house cleaning companies should be hiring, training cleaners and keeping recurring clients happy — not fielding a quote call from the driver’s seat.
Run your own numbers
What are your missed calls worth?
Slipping away monthly
$3,897
Over a year
$46,764
And that is only the first clean. A customer you win today on a recurring schedule is worth that figure again, every year they stay.
Show me how to recover itWhat changes the day Zela starts picking up.
of calls answered, day or night
average time to pick up
a week your phone is covered
callers sent to voicemail
Built for house cleaners across the US.
Zela is made for American house cleaning businesses and nothing else. She answers on a local number, in a voice your customers recognize, on your clock.
Local area-code numbers
Zela answers on a number with the area code your customers expect, so every call looks like it came from a neighbor, not a call center. Keep your existing number and forward to Zela if you prefer.
Every U.S. time zone
Business hours, transfer hours, and appointment windows follow your local time, including daylight saving changes, U.S. holidays, and the 9pm Sunday call from a new client.
An American-English voice
Zela speaks the way your customers do, and understands ZIP codes, street addresses, and how homeowners describe a "two-and-a-half bath" over the phone.
The house cleaning companies that stopped answering their own phones.
“Every inquiry that came in after five used to sit in voicemail until the morning, by which point they had booked someone else. Zela picks them all up. She quoted and booked 23 new regulars in her first two months.”
Sarah Whitfield
Owner, Bright & Tidy Cleaning · Charlotte, NC
“I run four crews and I was still the person answering the phone from the van. Zela took the whole front desk off me. The database reactivation calls alone brought back eleven customers we had written off.”
Marcus Delgado
Founder, Fresh Start Cleaning Co. · Austin, TX
“Move-out cleaning requests come at all hours and they are always urgent. Zela quotes them properly, takes the access details, and puts the job straight on the board. We stopped losing them to whoever answered first.”
Chloe Bennett
Director, Sparkle Move-Out Cleans · Denver, CO
“The reminder texts were the surprise. Our crews used to turn up to locked houses two or three times a week. That has basically stopped, and the customers think we got a lot more professional overnight.”
Daniel Rousseau
Owner, Maison Propre · Chicago, IL
Everything a house cleaning company owner asks before switching.
Still not sure? Book a demo and put the question to Zela directly.
Do you work with my kind of cleaning business?
Zela is built exclusively for house cleaning companies in the US: recurring house cleaning, maid services, move-out cleans, and Airbnb or short-term rental turnovers. Because we only serve home cleaning, Zela already knows how quoting by bedrooms and bathrooms works, what a recurring biweekly clean is, and why access notes matter.
Where do you operate?
Across the United States. You get a local area-code number, an American-English voice that sounds at home with your customers, and correct handling of your time zone and U.S. holidays. We are not taking on businesses outside the US.
Will my callers get a local number?
Yes. Zela answers on a local number with an area code that matches the market you serve, so customers see a familiar number. You can also keep your existing business number and forward calls to Zela when you cannot pick up.
How long does it take to get Zela answering my phone?
Most house cleaning companies are live within a day. We load your price list, service area, and availability, connect your number and calendar, and you listen to Zela before she goes live. There is nothing to install and no engineering work on your side.
Does Zela tell callers she is an AI?
Yes. Zela discloses at the start of every call that she is an AI assistant for your business, then gets straight to helping. She speaks naturally, handles interruptions, never puts anyone on hold, and hands the call to a person whenever it needs one.
Is it legal to record calls, and do callers consent?
Zela announces that the call may be recorded at the start of every call. Because every caller is told up front, that covers both one-party and all-party consent rules, so the same setup works in every state. If you prefer not to record, you can turn recording off and keep only the summary and transcript settings you choose.
Does Zela follow TCPA and do-not-call rules?
Zela is built to answer inbound calls from people who are already contacting you. She does not cold-call or robocall. Optional follow-ups, like reactivation calls and texts, go only to your own existing customers and respect opt-out requests.
Can she really quote a clean correctly?
Yes. Zela quotes from your pricing rules — home size, number of bathrooms, frequency, extras like ovens, fridges, or windows — and applies your minimums and travel surcharges. Anything outside the rules you set becomes a transfer or a message instead of a guess.
What happens when a call needs an actual person?
She warm-transfers it. Complaints, damage reports, and anything you flag get handed to you or your office manager live, with the details already collected. Outside your transfer hours she takes a structured message and sends it through within seconds.
Does she work with the scheduling software I already use?
Zela books into your existing calendar and scheduling tools, so a job she takes at 11pm is on the board before you open your laptop. If you run on something unusual, tell us on the demo call and we will confirm the fit before you commit to anything.
What does it cost?
Pricing depends on your call volume and which services you switch on beyond the receptionist. For most house cleaning companies Zela costs a fraction of a part-time office admin while covering every hour of the week. Book a demo and we'll put a number against your actual call volume — no credit card, no commitment.
Is my data and my customers' information safe?
Calls and customer records are encrypted in transit and at rest, and we never sell or share your data. You stay in control: export it or have it deleted at any time.
Hear Zela quote a clean — today.
Leave your details, pick a time, and we'll call you with Zela live on the line. Fifteen minutes and you'll know whether she belongs on your phone.
- A 15-minute call where you hear Zela take a real inquiry
- Your own price list turned into a working quote flow
- A revenue estimate based on the calls you are missing today
- No credit card, no contract, no pressure