Help & Support

Zela picks up in under a second, holds a natural back-and-forth conversation, understands what each caller needs, and takes action — booking an appointment, answering a question, or routing the call. Callers hear a warm, on-brand voice, not a robotic menu.

Most businesses go live in a few days, not months. You connect your calendar, pick a voice, and we tune Zela's script to your business. There's no hardware to install and nothing to rip out — she works alongside your existing phone number.

Yes. Zela books appointments straight into your calendar and can push call summaries and lead details into the tools you already use. During onboarding we confirm the integrations your business relies on and wire them up for you.

Absolutely. When a caller needs a person — or asks for one — Zela routes the call to the right team member in real time. You decide the rules for what gets transferred, what gets booked, and what she handles end to end.

Zela never clocks out. Nights, weekends, holidays, and call surges are all covered, so every caller reaches a ready voice instead of voicemail. You wake up to booked appointments and a clean summary of every conversation.

Yes. Conversations are handled with privacy-first workflows and enterprise-grade security. We screen spam, protect sensitive caller information, and never sell your data. You stay in control of what's stored and how it's used.

Pricing is based on your call volume and the features you need, billed on a simple monthly plan with no long-term lock-in. The fastest way to get an exact quote is to book a demo — we'll size a plan to your business on the call.

Every voice, greeting, and script is tuned to your brand and industry, so Zela sounds like an extension of your front desk. She speaks 30+ languages and can switch to match your caller, and you can refine her responses any time.