Why we built Zela.
Every missed call is a clean that went to the cleaner who picked up first. We built Zela so cleaning companies stop losing them — an AI receptionist that answers instantly, quotes the job, and books it before the caller tries the next number on their list.
The phone still runs a cleaning business. It shouldn't go unanswered.
We watched excellent cleaning companies lose real money to something painfully simple: a ringing phone with nobody free to pick it up. The owner is on a job, the crews are mid-clean, evening enquiries stack up in voicemail — and the caller, ready to book a recurring clean, just dials the next name on the list.
So we built MeetZela. Zela answers every call in under a second, holds a natural conversation, quotes from your own price list, and books the clean straight into your schedule — day or night. She also sends the confirmations and reminders, works your old customer list back into bookings, takes messages, and transfers the calls that genuinely need you. We do this for cleaning businesses in United States, Canada, United Kingdom, Australia and New Zealand, and nobody else.
Incoming call
Answered by Zela
24/7
Every call, every hour, every day of the year.
The principles behind every conversation.
These aren't taglines. They're the rules we hold Zela to on every single call.
One industry, done properly
We only serve cleaning businesses. That is a deliberate limit: it means Zela already understands quoting by bedrooms and bathrooms, recurring fortnightly schedules, access notes, and why a locked door costs you a whole slot.
Sound like your office
Callers should never feel like they have hit a phone tree. Zela listens, responds naturally, and stays on-brand — the way the best person on your team would answer.
Always on
Evenings, weekends, public holidays, and the exact moment your office line is already busy. Every caller reaches a warm, ready voice in under a second — no voicemail, no hold music.
Privacy first
Calls and customer records are encrypted in transit and at rest, and we never sell or share your data. Our calling follows the rules of whichever of our five markets you operate in.
Measured in booked cleans
We judge ourselves on jobs booked and customers won back — not minutes billed. Zela quotes from your price list, books into your schedule, and hands the calls that need a human straight to one.
Fast to launch
No months-long rollout and nothing to install. Forward your number, load your prices, and go live in a day — then watch the bookings start landing on their own.
Built to never miss a call.
Of calls answered, 24/7
Markets we operate in
Average time to pick up
Languages Zela speaks
Hear Zela quote a clean — today.
Leave your details, pick a time, and we'll call you with Zela live on the line. Fifteen minutes and you'll know whether she belongs on your phone.
- A 15-minute call where you hear Zela take a real enquiry
- Your own price list turned into a working quote flow
- A revenue estimate based on the calls you are missing today
- No credit card, no contract, no pressure