An AI receptionist for every kind of cleaning business.
Zela is trained on cleaning work and nothing else. She already knows that a house cleaner quotes by bedrooms, a carpet cleaner quotes by room, a window cleaner quotes by storey, and a commercial cleaner books a walkthrough. Pick your vertical to see exactly how she handles your calls.
Choose your kind of cleaning business.
AI receptionist for house cleaning
The best time for a homeowner to ring around is the middle of the day. That is exactly when you and every cleaner you employ are inside someone else’s house with gloves on.
See a house cleaning callAI receptionist for maid service
One person answers the phone, dispatches teams, chases payments and handles complaints. When they are on one call, the next caller gets voicemail.
See a maid service callAI receptionist for commercial cleaning
Facilities managers work nine to five. So do your site inspections and crew handovers. Those calls collide, and the missed one was worth a year of contract revenue.
See a commercial cleaning callAI receptionist for carpet cleaning
A truck-mount runs loud. By the time you check your phone between jobs there are three voicemails and two of them have already booked someone else.
See a carpet cleaning callAI receptionist for window cleaning
Ladders, poles, harnesses. Window cleaning is the one trade where picking up the phone mid-job is not just inconvenient — it is unsafe.
See a window cleaning callAI receptionist for pressure washing
You will not hear the phone, and you should not stop the job to answer it. Every missed call in season is a quote gone to someone else.
See a pressure washing callAI receptionist for move-out cleaning
A move-out caller has an inspection date and a deposit on the line. Whoever answers first and can commit to a slot gets the job.
See a move-out cleaning callAI receptionist for Airbnb cleaning
Short-term rental hosts manage from their phones and expect a reply in minutes. A voicemail is an unanswered question to them.
See a Airbnb cleaning callAI receptionist for post-construction cleaning
A site manager rings while walking a job. If the call is not answered in the next 20 seconds, it is gone.
See a post-construction cleaning callWhat never changes, whatever you clean.
Answers in under a second, 24/7
Nights, weekends, holidays and the moment your line is already engaged. The caller never hears voicemail.
Quotes from your price list
Bedrooms and bathrooms, square footage, per room, per pane, per turnover — whichever way your vertical prices, Zela uses your rules and nothing else.
Books into your real schedule
Live availability, no double bookings, recurring visits set up on the call. The job is on the board before the caller phones anyone else.
Follows up without being asked
Confirmation and reminder texts, seasonal rebook calls, and reactivation of the customers you already paid to acquire.
Everything a cleaning company owner asks before switching.
Do you work with my kind of cleaning business?
Zela is built exclusively for cleaning companies — residential and house cleaning, maid services, commercial and office cleaning, carpet and upholstery, window cleaning, pressure washing, and end-of-lease or move-out cleans. Because we only serve cleaning businesses, Zela already knows how quoting by bedrooms and bathrooms works, what a recurring fortnightly clean is, and why access notes matter.
Which countries do you operate in?
The United States, Canada, the United Kingdom, Australia, and New Zealand. You get a local number, a voice that sounds local to your customers, and correct handling of your time zone, public holidays, and spelling. We are not taking on businesses outside these five markets yet.
How long does it take to get Zela answering my phone?
Most cleaning companies are live within a day. We load your price list, service area, and availability, connect your number and calendar, and you listen to Zela before she goes live. There is nothing to install and no engineering work on your side.
Will my customers know they are talking to an AI?
Zela speaks naturally, handles interruptions, and holds a real back-and-forth conversation — most callers simply think they reached your office. She never puts anyone on hold, and if you would rather she introduce herself as an assistant, she will. It's your call.
Can she really quote a clean correctly?
Yes. Zela quotes from your pricing rules — property size, number of bathrooms, frequency, extras like ovens, fridges, or windows — and applies your minimums and travel surcharges. Anything outside the rules you set becomes a transfer or a message instead of a guess.
What happens when a call needs an actual person?
She warm-transfers it. Large commercial enquiries, complaints, and anything you flag get handed to you or your ops manager live, with the details already collected. Outside your transfer hours she takes a structured message and sends it through within seconds.
Does she work with the scheduling software I already use?
Zela books into your existing calendar and scheduling tools, so a job she takes at 11pm is on the board before you open your laptop. If you run on something unusual, tell us on the demo call and we will confirm the fit before you commit to anything.
What does it cost?
Pricing depends on your call volume and which services you switch on beyond the receptionist. For most cleaning companies Zela costs a fraction of a part-time office admin while covering every hour of the week. Book a demo and we'll put a number against your actual call volume — no credit card, no commitment.
Is my data and my customers' information safe?
Calls and customer records are encrypted in transit and at rest, and we never sell or share your data. You stay in control: export it or have it deleted at any time. Our calling follows the rules of the market you operate in.
Hear Zela quote a clean — today.
Leave your details, pick a time, and we'll call you with Zela live on the line. Fifteen minutes and you'll know whether she belongs on your phone.
- A 15-minute call where you hear Zela take a real enquiry
- Your own price list turned into a working quote flow
- A revenue estimate based on the calls you are missing today
- No credit card, no contract, no pressure