The AI receptionist for window cleaning businesses.
Window cleaners have a phone problem no other trade quite matches: you are physically unable to pick up. Two storeys up on a ladder, or holding a water-fed pole, the ring goes unanswered and the caller — a homeowner who wants a price today — moves on.
Zela answers on the first ring, quotes by pane, by storey or by property type from your rules, and books the job into a route-friendly slot. Come autumn and spring she calls last year’s customers to rebook.
The phone problem is different in window cleaning.
You literally cannot answer
Ladders, poles, harnesses. Window cleaning is the one trade where picking up the phone mid-job is not just inconvenient — it is unsafe.
Quotes depend on details callers don’t volunteer
Storeys, pane count, interior or exterior, screens, skylights, hard-water stains. The quote is easy once someone asks; nobody asks a voicemail.
Seasonal rebooking is left to chance
Most residential customers want windows done twice a year. If you don’t call them, a flyer on the doorstep does.
Here is how Zela handles the call you are missing right now.
Zela answers in under a second, asks the questions a window cleaning quote actually needs, prices from your own rules, and books the job into your live schedule. Prices in the example are illustrative — she uses yours.
Quotes windows the way you count them
- Per pane, per window, per storey or per property band — your model
- Interior, exterior or both, with screens, sills and tracks as options
- Skylights, conservatories, French doors and hard-water treatment as line items
- Storefront and commercial route pricing with monthly or fortnightly frequency
- Gutter clearing, solar-panel and fascia cleaning if you bundle them
- Minimum charge and access surcharges for difficult buildings
Incoming call
Answered by Zela
- CallerHi, can I get a price on cleaning the windows on my house?
- ZelaCertainly. Is the house single or two-storey, and are you looking for outside only or inside and out?
- CallerTwo-storey, inside and out. Maybe 20 windows?
- ZelaFor a two-storey home with around 20 windows, inside and out, the price is $260, including screens and sills. Do you have any skylights or a conservatory?
- CallerNo. When could you come?
- ZelaI have Thursday morning or next Monday afternoon available in your area. Once we’re done I can also put you on a twice-yearly reminder if you’d like — most customers do spring and autumn.
What else Zela does for a window cleaning business.
Storefront route management
Commercial customers on a monthly route can adjust or pause service by phone and Zela updates your schedule.
Seasonal rebooking calls
Zela calls last season’s customers when they are due and books them straight back in.
Weather reschedules
When a day rains off, Zela can call the affected customers and move them to the next open slot.
See the full list of what she does — inbound receptionist, bookings, notifications, reactivation, messages and transfers.
Window cleaning owners ask us this.
Still not sure? Book a demo and put the question to Zela directly.
Can Zela quote a window clean without seeing the house?
For residential work, yes: storeys, approximate window count, inside or outside, and any skylights give her enough to price from your rules. For large commercial buildings she books a site visit unless you allow ballparks.
Does she handle my commercial storefront route?
Yes. Storefront customers can call to skip a visit, change frequency or add a location, and Zela updates the route in your schedule.
Can she rebook customers every six months automatically?
With database reactivation on, Zela calls customers when they are due and offers a slot. You set the interval; she does the calling.
What if it rains and I need to move a day of jobs?
Tell Zela which day is out and she calls the affected customers, explains, and rebooks them into the next available slots. You keep working the jobs that are still on.
I also do gutters and pressure washing. Can she quote those?
Yes. Anything on your price list can be quoted and booked in the same call, and Zela will suggest a bundle if you tell her to.
Also run pressure washing, carpet cleaning, house cleaning work?
Zela handles every cleaning vertical from one receptionist. See how she works for each.
Hear Zela quote a clean — today.
Leave your details, pick a time, and we'll call you with Zela live on the line. Fifteen minutes and you'll know whether she belongs on your phone.
- A 15-minute call where you hear Zela take a real enquiry
- Your own price list turned into a working quote flow
- A revenue estimate based on the calls you are missing today
- No credit card, no contract, no pressure